Contact

If you have questions about our products or need technical support, please complete the form below to contact our service and support team.


For Sales and Product Inquiries:

Please call (800) 931-2230, Option 1

For questions regarding error messages, or for hardware or technical support:

Please call (800) 931-2230, Option 2, then Option 4

For networking support, review station setup, or interfacing with an EMR:

Please call (800) 931-2230, Option 2, then Option 4

To speak with a Clinical Application Specialist about how to use your device, the use or features of the Heidelberg Eye Explorer software, or for imaging questions:

Please call (800) 931-2230, Option 2, then Option 5

For questions regarding your warranty or service agreement:

Please call (800) 931-2230, Option 2, then Option 6


Send a Support Request

To Email us, fill out the following form: