Contact
If you have questions about our products or need technical support, please complete the form below to contact our service and support team.
For Sales and Product Inquiries:
Please call (800) 931-2230, Option 1
For questions regarding error messages, or for hardware or technical support:
Please call (800) 931-2230, Option 2, then Option 4
For networking support, review station setup, or interfacing with an EMR:
Please call (800) 931-2230, Option 2, then Option 4
To speak with a Clinical Application Specialist about how to use your device, the use or features of the Heidelberg Eye Explorer software, or for imaging questions:
Please call (800) 931-2230, Option 2, then Option 5
For questions regarding your warranty or service agreement:
Please call (800) 931-2230, Option 2, then Option 6
Send a Support Request
To Email us, fill out the following form: